Template. Fill in everything marked [like this] and have a solicitor check it before you take real customers.

Back to Apptronics

Terms of service

Last updated: 25 October 2026. These terms are between you (the business using Apptronics) and Mark McCormack, trading as Apptronics (“we”).

The service

Apptronics is online software for small businesses. It covers bookings, orders, stock, loyalty cards, quotes, staff rotas, file storage and AI features. We aim to keep it available and working well, but we can’t promise it will never be interrupted.

Trial, plans and payment

• New businesses get a 14-day free trial. No card is needed.
• After that, the Starter plan costs £29 a month and the Pro plan costs £59 a month. We are not registered for VAT, so no VAT is added. You pay monthly in advance through Stripe.
• Each plan includes a set number of logins, file storage and AI requests a month, shown on the Plan & billing screen. Unused AI requests don’t carry over.
• If a payment fails, you keep full access for 7 days while you update your card. After that, your account becomes read-only until payment is made.
• We will give you at least 30 days’ notice of any price change.

Cancelling

You can cancel at any time from Plan & billing → Manage card, invoices or cancel. You keep access until the end of the month you’ve paid for, and we don’t give refunds for part-months. After that your data becomes read-only, so you can still export it. You can delete it whenever you like.

Your responsibilities

• Keep your login details secret, and only invite people who should have access.
• Make sure you are allowed to store the customer and staff information you put into Apptronics, and tell those people how you use it, for example in your own privacy notice.
• Don’t use Apptronics for anything unlawful, or try to access other businesses’ data.

AI features

AI drafts can be wrong. This includes quotes, messages, reorder suggestions and assistant answers. Check them before you rely on them or send them to anyone. You are responsible for what you send to your customers.

Data processing

For the personal data you put into Apptronics, you are the controller and we are your processor. We will:

• Only process it on your instructions, which means running the service for you.
• Keep it confidential and secure.
• Only use the sub-processors listed in our privacy notice, and tell you before adding new ones.
• Help you answer data requests from your customers.
• Tell you without undue delay about any breach affecting your data.
• Delete it when you delete your business or account, apart from limited backups that expire within 30 days.

Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that the law does not allow to be limited.

Apart from that, we are not liable for any loss of profits, revenue, business, goodwill or data, or for any indirect or consequential loss.

Our total liability to you for all claims in any 12-month period is limited to the fees you paid us for Apptronics in the 12 months before the claim arose.

You are responsible for keeping your own copies of important information. You can download all your business data at any time from Team & settings.

Ending these terms

We may suspend accounts that break these terms or put other users at risk. Where we reasonably can, we will warn you first.

Law

These terms are governed by the law of England and Wales.

Contact

[support email]